Warming center check-in software · for cold-weather shelters too

Simple warming center check-in with a live headcount

Find the guest by card or name, tap Check in, and they’re on tonight’s board. Simple enough for someone on their first shift, quick enough with a line at the door.

$30/month per location · unlimited users · no credit card required

Boswell's facility board for a sample shelter: "Cots in use, 12 of 18, 6 open" and the guests checked in tonight

How Boswell works at a warming center

The problem: There’s a line at the door on a freezing night, and whoever came to help has never done check-in before.

Three steps: find the guest, tap Check in, save

Scan a membership card or search a name, tap Check in, answer your own questions and save. Someone on their first shift learns the basics in 5–10 minutes, and a returning guest takes under 30 seconds.

  • Unlimited logins, so occasional volunteers have their own.
  • Your own check-in questions, like “Bag checked.”
  • Household members are ticked by default, so a family checks in together.
A phone camera held over a Boswell membership card, and a second phone showing the Card scanned page with Open client and Record distribution buttons
Boswell's Check in form for a sample guest: the facility, check-in time, Bag checked (required), Belongings stored with Locker, Bin or None, and House rules reviewed

The problem: The headcount is a clipboard that’s out of date as soon as it’s written.

A live headcount on every device your team uses

The board shows how many spaces are in use and open, in your own word for them (beds, cots or rooms), and everyone checked in. It updates on every computer, tablet or phone your team uses, so the count is on the screen whenever anyone asks.

  • If you’re full, Boswell warns you but still saves the check-in. The decision stays with you.
  • In the morning, Check everyone out closes the night in one tap.
Boswell's facility board for a sample shelter: 12 of 18 cots in use, 6 open, with each guest's check-in time and a Check out button

The problem: Nobody’s sure who stepped out into the cold, or how long they’ve been gone.

Overdue breaks jump to the top, in red

Tap Start when a guest steps out for the bathroom, a smoke or fresh air, and Finish when they’re back. Give each kind a time limit, like 15 minutes for the bathroom, and anyone past it moves to the top in red.

Boswell's Events page: a Bathroom break at 22 minutes in red marked Overdue at the top, then Fresh air and Smoke break, and five recently finished

The problem: Your city or funder wants nightly counts and season totals, and someone tallies sign-in sheets after every opening.

Season totals for any dates, like November 1 to March 31

Pick the dates and the dashboard shows stays per day, unduplicated guests and nights stayed.

  • Next winter, search a name and last season’s guest is already there.
Boswell's dashboard for a sample shelter: events by kind per day, then stays: 18 unduplicated clients, 72 nights stayed, and stays per night

Also included

Boswell's New Distribution form for a sample guest: the Meals & supplies program with Dinner, Blanket and Hygiene kit ticked

Meals & supplies

Record hot meals, blankets, socks and hygiene kits handed out, on forms built around your programs.

Boswell's warning "This client may already exist" on the Add Client page, showing a likely match for a sample guest, matched on name

Warns you about likely duplicates

When a new guest may already be in Boswell, it shows the likely match, so you can open the existing record instead.

Your data is yours. We never sell or share it. Export your guest list anytime as CSV.

Backed by

American Heart Association MassChallenge National Science Foundation Social Enterprise Greenhouse Village Capital

Warming center FAQ

Do we need an HMIS to use Boswell?

No. Boswell works on its own. If you receive HUD funding, keep your HMIS for HUD reporting.

How much does it cost?

$30/month per location, with unlimited users and all features included. Start with a 30-day free trial — no credit card required.

Set up before your next opening

Free for 30 days, no credit card. You can be set up in under an hour.

Run a year-round shelter? See Boswell for shelters.

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